so it’s not fair to make us pay for that. but in all the Island not only at Karamba.

It’s true that this X-mas period has been extremely hot in Zanzibar. This site was created to have the right information of a place and the TripAdvisor team encourage us to reply to all reviews, due it’s a nice way to inform either to the guests that complains here instead have done it to the hotel manager which could probably help to made the stay happier or to the potential guests that would be scared to come to Karamba after reading those complaints. I shall reply to it just to explain all the situation to the rest of the TripAdvisor potential visitors. Actually I take all issues related to my Karamba personally. Thanks Osa for expressing your opinion which could be expressed to me in the hotel and probably you could get a more pleasant stay.as you well said I take all reviews (not only the unhappy ones) personally. Tripadvisor is a space to express traveller's opinion and not to hear counter arguments from the hotel manager Gemma, I know you take all unhappy reviews personally, but please do NOT reply to this review. WIFI is available in the reception area and is free of charge. Breakfasts at the restaurant are good, the staff does occasionally forget what you ordered, but they try. The following night we opted for the 'best pizzas in Zanzibar', they were overdone and crispy. We had unchewable venison for Christmas dinner, served with undercooked boiled potatoes and mayo. On day one we received one undercooked fish, one undercooked chicken (bloody at the bone) and a tuna tartare on a pillow of raw non-marinated onions and bananas. Despite some glorious reviews, the food at the restaurant was not what I would consider either healthy or tasty. Having stayed in 8 different hotels in Tanzania and Zanzibar, this was the only hotel that didn't provide a daily 1.5l bottle of water. Like one of the reviewers pointed out, there is only one small bottle of drinking water in the room. I appreciate the charm of the neighbouring jungle, and can even try to sleep through monkeys that scream at night, but I believe a guest room can do without giant ants, cockroaches and other beetles. I couldn't sleep on the damp bed, as the humidity reached 90% and there was no 'cool breeze that refreshed the whole lodge', and the fan above the bed hardly increased any flow of air in the room. I struggled to enjoy my stay at the hotel and left after two nights instead of planned five. The location and the grounds are beautiful, the view is stunning and the sunsets are out of this world, the staff - welcoming, friendly and nice, but this is where it ended for me.

Karamba review